Communication and Coordination
Many of the business processes in the flexibility value chain require parties to share information, clarify context, and coordinate actions around the resources they manage. Most of this information is structured and stored directly in resource fields in the Flexibility Information System (FIS). However, some collaboration relies on unstructured communication. Such communication can be needed both within one party or across several parties.
This section describes the comments function that supports communication and coordination in FIS.
Comments
Comments allow parties to attach free-text information to a resource. They are used to capture context, clarify decisions, raise questions, and support coordination around processes where the structured fields are not sufficient. This helps users maintain a shared understanding.
Each comment is linked to a specific resource and follows its access rules. When a comment is created or updated, notifications are available to the relevant parties. Over time, comments create a traceable communication history that helps parties understand past decisions and coordinate future actions.
Purpose of comments
The purpose of comments is to enable communication within and between parties. Business processes often involve multiple parties, and each party may have several users working on the same resource. Comments help share information that does not fit into structured fields, such as:
-
explanations
-
clarifications and questions
-
updates
-
agreements or conclusions
-
internal notes and reminders
By storing this information alongside the resource, comments preserve context, improve continuity, and support transparent collaboration.
Visibility
Comments can be visible to:
-
same_party- only users belonging to the party that created the comment. This supports internal collaboration. -
any_involved_party- all parties involved in the referenced resource. This supports cross-party communication.